Shipping - Free Delivery
Instructions to obtain your Shipping Costs
- Place the item you wish to buy into your cart (green button with the words ADD TO CART)
- Click the green button again PROCEED TO CHECK OUT
- Fill in the form with your address & contact details
- Click the blue button CONTINUE TO SHIPPING
- Wait for your shipping costs to appear which are based on your location and value of your purchase.
We strive to ship your order from our warehouse at a maximum 5 business days from order placement.
Once the shipment has been picked up by the carrier please allow 24 hours for the tracker (check your junk email) to become active.
If you are in the greater Toronto or Montreal area, you can expect to be contacted about a delivery date in approximately 1-5 business days from shipment date.
For orders outside of Ontario and Quebec should be delivered in approximately 10 business days once shipped from our warehouse, but we have been known to have your order arrive faster than that!
Certain items we offer do carry associated shipping charges either per item or per order amount. Shipping charges will apply if your order is less than $75, contains heavy or oversized items, and/or is being shipping to a location that does not qualify for free shipping, particularly remote locations. In these cases, free shipping is not available and extra shipping charges may apply.
Please note at this time FREE DELIVERY is ONLY availble in Quebec and Ontario.
Postal codes starting with the following 3 characters, are not eligible for our free shipping promotion:A0A, A0B, A0C, A0E, A0G, A0H, A0J, A0L, A0M, A0R, A1, A2H, A8A, B0C, B0E, B0H, B0J, B0M, B0N, B0R, B0T, B0V, B1C, B1K, B1X, B1Y, B2C, B9A, C0A, E2A, E3L, E3N, E4A, E4B, E4C, E4E, E4M, E4S, E4T, E4X, E4Y, E4Z, E5A, E5B, E5C, E5E, E5G, E5J, E5L, E5M, E5N, E5P, E5R, E5T, E5V, E6A, E6B, E6C, E6E, E6G, E6H, E6J, E6K, E7A, E7B, E7E, E7G, E7H, E7J, E7L, E7M, E7N, E7P, E8A, E8B, E8E, E8G, E8T, E9A, E9B, E9C, E9E, E9H, G0C, G0H, G0J, G0K, G0R, G0T, G0V, G4T, G8E, G8L, G8M, J0K, J0T, J0V, J0W, J0X, J0Y, J0Z, J8E, J8G, J9E, J9P, J9Y, K0H, K0J, P0A, P0B, P0G, P0H, P0J, P0K, P0L, P0M, P0N, P0P, P0R, P0S, P0T, P0W, P0X, R0A, R0C, R0E, R0G, R0K, R0H, R0J, R0L, R0M, S0A, S0C, S0E, S0G, S0H, S0J, S0K, S0L, S0M, S0N, S0P, T0A, T0B, T0C, T0E, T0G, T0J, T0K, T0L, T0M, T0P, T0V, T9H, T9J, T9K, V0A, V0B, V0C, V0E, V0H, V0G, V0J, V0K, V0L, V0N, V0P, V0R, V0S, V0V, V0W, V0X, V8A, V8L, V9Z, X0G, X1A, Y0A, Y1A
1. Tracing link will be provided - we expect you to follow it, any issues, please contact the shipping company directly.
2. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
3. The delivery person will leave your order at the edge of the sidewalk, accessible closest to your house or building.
4. The delivery person will not assist the customer to bring items into the house.
5. Deliveries are done from Monday or Friday (no weekends)
6. You must be available between 9 a.m. and 5 p.m. on the day of your delivery. (If a delivery request is outside these hours - please contact us as there are 100$ additional fees.)
7. This service does not include set up or assembly of items or removal of packaging materials.
8. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck, we will be unable to complete delivery.
9. Signatures are required for all deliveries
Please note that drivers will not bring boxes into your home, please make sure to have help to move your furniture.
Definition of Curbside: parcel will be left at the nearest point where the delivery truck can leave your shipment.
1.Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
2. The delivery person will leave your order at the edge of the sidewalk, accessible closest to your house or building.
3. The delivery person will not assist the customer to bring items into the house.
4. Deliveries are done from Monday or Friday (no weekends)
5. The delivery person will contact the customer to organize and schedule the day of delivery.
6. You must be available between 9 am and 20 pm on the day of your delivery.
7. This service does not include set up or assembly of items or removal of packaging materials.
8. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck, we will be unable to complete delivery.
Are you seeing this option show up during your check out?
Please note that it is impossible to provide all combinations of postal codes, and furniture shipping options. If you see this show up, and you live in Canada - we can ship don't worry.
We ask you contact us and we will get back to you with a shipping quote. All our shipments leave from Quebec, so if you live in British Columbia for example- the item has to travel through a few provinces - the cost will be higher than $100...
We'll have your order ready for pickup on site - Please note depending on the item we need 2-4 days de prepare your order which is subject to operating hours, staff and product availability.
Should we experience any delays, we will contact you as soon as possible.