Pick Up & Delivery
Our Pick Up & Delivery Policy
At Rustic Furniture Outlet, we are committed to providing the best shopping experience for our customers. We offer amazing prices on our wide range of products and encourage you to visit our warehouse showroom, which is open to the public by appointment. All items on our website are available unless stated otherwise, and you can leave the same day with your purchase.
Our warehouse showroom is located at:
35 rue de l’acier, Coteau-du-lac, Quebec, J0P 1Y0
Benefits of Local Pickup
We have transitioned to primarily offering local pickup for several reasons, all aimed at improving your shopping experience:
- Convenience: Local pickup gives you the flexibility to choose how you receive your orders, often avoiding shipping costs and waiting times. This is especially appealing for last-minute purchases or items you need urgently.
- Cost Savings: Eliminating shipping fees makes our products more competitive
- Faster Access: With local pickup, you can get your purchases immediately, eliminating the wait associated with traditional shipping.
- Improved Experience: Picking up your orders can become a positive experience, allowing you to interact with us and avoiding all potential in damages due to shipping companies.
Visit Us
Save money and enjoy the experience of visiting our showroom. We are conveniently located minutes from Vaudreuil and ready to help you find the perfect piece for your home. Don't miss out on our exclusive in-store deals and the chance to see our beautiful products firsthand before you buy.
Make an Appointment
You can easily make an appointment to visit our showroom using Calendly. Click on the link below, select an available time slot that suits you, and confirm your appointment:
Free Local Delivery
We are pleased to offer free curbside delivery for orders over $500 to the following postal codes:
- J7T
- J0P
- J0S
- J6S
- J7X
- K0C
- J7T
- K0B
- K6H
If your postal code starts with any of the above, your order qualifies for free delivery directly from our showroom.
- Deliveries will occur Monday to Friday. Please note the following important details:
- The delivery person will leave your order at the edge of the sidewalk, accessible closest to your house or building.
- The delivery person will not assist the customer in bringing items into the house (this is due to insurance purposes).
- You must be available between 9 a.m. and 5 p.m. on the day of your delivery. (If a delivery request is outside these hours, please contact us as there are $100 additional fees.)
- This service does not include the setup or assembly of items or the removal of packaging materials.
- If you live down a road or driveway that the delivery truck cannot access without causing damage to the truck, we will be unable to complete delivery.
- Photo proof of delivery will be provided to the client.
Definition of Curbside: The parcel will be left at the nearest point where the delivery truck can leave your shipment.
More details about your visit will be provided upon booking. If a time slot does not work for you, please feel free to reach out to us, and we will be happy to accommodate your schedule.
Self-Logistics for Other Areas
For all other areas, customers will need to arrange their own logistics for delivery.