Privacy Policy & Terms Conditions

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.Rusticfurnitureoutlet.ca (the “Site”).

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. We also collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as “Device Information”.

We use cookies, log files, web beacons, tags, and pixels to collect Device Information.

When you make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” We use both Device Information and Order Information to refer to “Personal Information” in this Privacy Policy.

We use Order Information to fulfill any orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use Order Information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising about our products or services if in line with your preferences. We use Device Information to screen for potential risk and fraud, to improve and optimize our Site by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

BEHAVIOURAL ADVERTISING

We use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting the Network Advertising Initiative’s educational page or by visiting the opt-out portals for Facebook and Google.

• We are the sole owners of the information collected on this site.
• Information Collection, Use, and Sharing
  We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
• We will not sell or rent this information to anyone.
• We will use your information to respond to you, regarding the reason you contacted us.
• We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
• Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
• Your Access to and Control Over Information
  You may opt out of any future contacts from us at any time.

At Rustic Furniture Outlet, we are committed to offering affordable and competitive prices on all of our products. However, in the event that a product is listed at an incorrect price due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders at our discretion.

In the event of a pricing error, our pricing policy abides by subsections 74.01(2) and 74.01(3) of the Competition Act.

In the event of a pricing error, we reserve the right to void any portion of an online purchase that contains items with incorrect prices. If you have already been charged for the order, we will contact you as soon as possible to inform you that the order has been cancelled and refunded to your credit card. In some cases, we may offer you the option of paying the difference between the incorrect price and the actual price to complete the order. However, this is at our discretion and not guaranteed.

We apologize for any inconvenience this may cause and we are committed to providing transparent pricing policies to our customers. If you have any questions or concerns regarding our pricing policies or a specific product price, please do not hesitate to contact us. We are always happy to help.

At Rustic Furniture Outlet, we take pride in offering handcrafted and unique furniture pieces. While we strive to provide accurate measurements for each item on our website, it's important to note that due to the nature of the handcrafted process, there may be slight variations in size from one piece to another.

We do our best to provide measurements that are as accurate as possible and within reasonable accuracy. However, customers should keep in mind that sizes quoted on our website are approximate and may not be exact to the last millimeter or inch.

These variations are part of what makes our furniture unique and special. They reflect the individuality and craftsmanship of each piece, ensuring that no two items are exactly alike.

We want our customers to be satisfied with their purchase from Rustic Furniture Outlet, and we encourage you to reach out to us if you have any questions or concerns about the size or dimensions of a particular item. Our team is always happy to provide additional information or clarification on sizing, as well as offer guidance on selecting the best furniture pieces for your space.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

At Rustic Furniture Outlet, we do our best to maintain accurate inventory records to ensure that the products we offer on our website are available for purchase. However, there may be times when an error occurs, and a product is mistakenly listed as available when it is not.

If you place an order for a product that is not actually available due to an inventory error, we will contact you as soon as possible to inform you of the situation.

We apologize for any inconvenience this may cause.

In the event of an inventory error, we will issue a full refund for the product in question. We will also do our best to suggest a suitable alternative product, if possible.

We want you to feel confident when shopping with Rustic Furniture Outlet, and we take every measure possible to prevent inventory errors from occurring.

However, mistakes can happen, and we are committed to making things right for our customers. If you have any questions or concerns regarding our inventory or refund policies, please do not hesitate to contact us. We are always happy to help.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; and so on (the list is long – all standard prohibitions).

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada and the province of Quebec.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Questions about the Terms of Service should be sent to us at info@rusticfurnitureoutlet.ca